Returns & Exchanges

At Dutch Vinyl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for any manufacturing defects or shipping damage. Please ensure all returned items are in their original packaging and condition to qualify for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and a brief description of the issue to receive a Return Authorization number.

2

Secure Packaging

Carefully pack the record or equipment in its original shipping box or a sturdy mailer to prevent any further damage during transit.

3

Ship the Item

Attach the provided return label and drop the package off at your nearest authorized carrier location.

4

Inspection and Refund

Once we receive and inspect your return, we will process your refund or dispatch a replacement within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing